FAQ

Do you ship worldwide? Yes, we do!

How long does it take to arrive? 

– Shipping EU: 1 to 3 working days.
– Shipping rest of the world: 1 to 5 working days.

How long does it take to produce a wallpaper? Production takes 7 working days.

Can I pay with Paypal? Yes, we accept Paypal and Bank Transfer.

Do I pay when I make an order? You must do the payment after you make an order but before the wallpaper goes to production.

What is the difference between the Non-Woven and the Self-Adhesive Wallpaper:  NON-WOVEN is like the traditional wallpaper which needs to be applied using a good quality adhesive for paper back wallpaper. SELF-ADHESIVE is a peel and stick wallpaper.

What is the price per square meter? The prices are 52€ per sq meter (Non-Woven Wallpaper) or 62€ per sq meter (Self-Adhesive Wallpaper) + shipping costs.

How do I calculate de size of my wall if I have a door, a window or a wardrobe on it? You must calculate the full size of the wall as well as the size of the element.

How do I order wallpaper:

1 – Send us the measures you need for your wall so we can tell how much it will cost.
2 – Let us know where you are to quote the shipping cost.
3 – Tell us the name or image number of the wallpaper you want.
4 – After budget approval, see if you like the proposal we send you by email.
5 – If everything is OK, you will then make the payment.
6 – You will receive the package at your door!

Can I change the color of the background of the wallpaper? Yes, some wallpapers can be personalized by changing colors.

Can I personalize the wallpaper by adding a name?  Yes. By adding a name there is an additional cost of 15€ per name. Check our how to order section.

Can I add an item, (balloon, animal, airplane, etc) to the wallpaper? Yes. By adding an item there is an additional cost. Check our how to order section.

Can I remove an item, (balloon, animal, airplane, etc) from the wallpaper? Yes. By removing an item there is an additional cost. Check our how to order section.

Can I remove an item, (balloon, animal, airplane, etc) from the wallpaper? Yes. By removing an item there is an additional cost. Check our how to order section.

How do I hang the wallpaper? You must follow the instructions provided on the Installation pages. Click here for the Non-Woven Wallpaper hanging guide or here for the Self-Adhesive Hanging Guide.

What preparation is required? You must brush off area to be covered with a stiff bristle brush to remove all dirt and loose material. You must allow it to dry thoroughly before applying the wallpaper. Any holes, cracks or defects in the surface should be filled with a good quality filler, smoothed out and allowed to dry.

Does it require specific material to place the wallpaper? If you are placing the Non-Woven Wallpaper, you must have a good quality glue for paper back wallpaper!

How long does it take to hang the wallpaper? It depends on the size of the wall. If you are applying the Non-Woven Wallpaper, let the wallpaper settle for about 15 minutes before trimming the top and bottom.

Is the wallpaper washable? Yes, slightly soiled or dusty surfaces can be cleaned with a mild, non-abrasive, bleach-free detergent using a moistened, soft cloth or natural sponge. Dab the surface with the damp cloth/sponge (do not rub). Finally, rinse with a cloth/sponge soaked with clear water.

Can I return a wallpaper? We will not accept returns where:

1. More than two lengths are hung where a defect is visible.

2. Any colour changes are caused by hanging over fresh or un-neutralised plaster

3. Damage results from improper wall preparation, adhesive or hanging

4. Damage is due to faulty or careless handling, or using wrong materials.

Copyright.

Under the Law, intellectual property rights (including copyrights, related rights, industrial property rights and sui generis rights) on the contents displayed on the site, as well as on the site itself, its features, its programming, its bases of data supporting it, its contents, its brand and domain name, are in the property of Little Hands Wallpaper II LDA.

In fact, according to the Portuguese Law, intellectual property rights belong to Little Hands Wallpaper II LDA. (Artigo 12º do Código dos Direitos de Autor e dos Direitos Conexos), in the same way that it owns the rights of industrial property in so far as it has a registered trade mark (Artigo 4º do Código da Propriedade Industrial).

For this reason, any use for purposes other than obtaining information and purchasing products is expressly prohibited and requires the prior express consent of the respective rights holder.

It is also prohibited to the User / Client or any person who accesses the site, including, without limitation, transformation, adaptation, reproduction, making available, representation or use for different purposes, in whole or in part and throughout the world, of any content or material protected by copyright, related rights, sui generis rights or industrial property rights, such as those referred to in the preceding paragraphs.

These rights are protected by national and international standards and the provisions of the preceding paragraphs do not prejudice more restrictive regimes contained in these standards.